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Cookie policy

1. Introduction

1.1. General

Our Website ("our website") uses cookies and similar technologies to distinguish you from other users. By using cookies, we can provide you with a better experience and improve our website by better understanding how you use it. To the extent that these cookies are not strictly necessary for the provision of our website, we will ask you to consent to the use of cookies when you first visit our platform.

1.2. Glossary

In this Cookie Statement, unless the context requires otherwise, the following terms have the following meanings:

"Cookie" means a small file placed by our platform on your computer or device when you visit certain parts of our platform and/or when you use certain features of our platform. Cookies generally do not contain any information that personally identifies a user, but personal information we store about you may be linked to the information stored in and obtained from cookies;

“Cookie law" means the relevant provisions of the EU 2002/58 Directive on Privacy and Electronic Communications 2002 ("E-Privacy Directive") and of the EU Regulation 2016/679 General Data Protection Regulation ("GDPR");

"Personal data" means any data relating to an identifiable person who can be identified, directly or indirectly, by that data, as defined in GDPR.

2. Contact details

Our website and services are offered and operated by Crossinx GmbH. We are registered in Germany under registration number HRB 82021 and our registered office is located at Hanauer Landstraße 291a, 60314 Frankfurt.

You can contact us by e-mail, using info@crossinx.com.

3. How does our platform use cookies and what types of cookies are there?

3.1. Strictly necessary cookies

A cookie falls into this category if it is essential for the operation of our platform, supporting features such as setting your privacy preferences, logging in, payment transactions or filling out forms. In other words, these cookies are used to enable the platform to function and cannot be disabled in our systems. They are usually only set in response to actions you have taken. The legal basis for this is the fulfilment of our contractual obligations (Art. 6 para. 1 letter b DSGVO) or our legitimate interests (Art. 6 para. 1 letter f DSGVO), which consist in providing you with the platform and the crossinx services.

3.2. Analytical cookies

It is important for us to understand how you use our platform, for example, how efficiently you navigate and what features you use. These cookies allow us to track visits and traffic so that we can measure and improve the performance of our platform. They help us know which pages are the most and least popular and how users move through the platform. Analytical cookies allow us to collect this information and help us to improve our platform and your experience of it. The legal basis for this is the consent you have given (Art. 6 para. 1 letter a DSGVO).

3.3. Tracking cookies

These cookies record analytical (anonymous) information about how you visit the platform, in order to improve the platform and user experience, but also to be able to advertise in a more targeted way.

3.4. Functional cookies

Functional cookies allow us to provide you with additional features on our platform, such as personalisation and remembering your stored preferences. Some functional cookies may also be strictly necessary, but not all of them necessarily fall into that category. These cookies may be set by us or by third party providers whose services we have added to our pages.

3.5. Targeting cookies

These cookies collect information about your activities on our platform in order to provide you with targeted advertising. As with analytical cookies, this information helps us to better understand you and to make our platform and advertising more relevant to your interests. These cookies can be set by our advertising partners via our platform. They can be used by those companies to create a profile of your interests and show you relevant ads on other websites and or platforms.

3.6. Third party cookies

Third party cookies are not placed by us, but by third parties who provide services to us and/or to you. Third party cookies may be used by advertising services to provide you with customised advertising on our platform, or by third parties providing analytical services to us (these cookies work in the same way as the analytical cookies described above).

3.7. Persistent cookies

Each of the above types of cookie can be a persistent cookie. Persistent cookies are cookies that remain on your computer or device for a predetermined period of time and are activated each time you visit our platform.

3.8. Session cookies

Each of the above types of cookie can be a session cookie. Session cookies are temporary and only remain on your computer or device from the moment you visit our platform until you close your browser. Session cookies are deleted when you close your browser.

4. What cookies does our website use?

4.1. Strictly necessary cookies

The following strictly necessary cookies may be placed on your computer or device:

  • JSESSIONID: General purpose platform session cookie used by websites written in JSP. Usually used to maintain an anonymous user session by the server.
    Storage duration: Session

  • Route: Cookie is used for platform stability. It is an encrypted value that does not contain any sensitive information, but the platform service relies on it to direct you to the correct server that your request can be processed correctly.
    Storage duration: 2 days

4.2. Preference cookies

We do not currently use preference cookies.

4.3. Analytical Cookies

It is important for us to understand how you use our Website, for example, how efficiently you navigate and what features you use. These cookies allow us to track visits and traffic so that we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and how users move through the Website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Website.

  • _gat_UA-: This is a pattern type cookie set by Google Analytics where the pattern element on the name contains the unique identity number of the account or website it refers to. It is a variation of the _gat cookie, which is used to limit the amount of data Google records on high traffic sites.
    Storage duration: A few seconds.

  • _ga: This cookie name is associated with Google Universal Analytics - an important update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as the client ID. It is included in every page request in a website and used to calculate visitor, session and campaign data for the websites' analytics reports.
    Storage duration: 2 years

4.4. Third Party Cookies

On our Website, we also may utilize third party Cookies like; Google Analytics, a web analysis service provided by Google, to better understand your use of the Website and services. Google Analytics collects information such as how often users visit the Websites, what pages they visit and what other sites they used prior to visiting. Google uses the data collected to track and examine the use of the Websites, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the Websites to contextualize and personalize the ads of its own advertising network. Google’s ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Google offers an opt-out mechanism for the web available here.

4.5. Consent and retention control

Before cookies are placed on your computer or device, you will receive a a pop-up banner asking your permission to set these cookies. By giving your consent to the placing of cookies, you enable us to provide you with the best possible experience and service. You can, if you wish, refuse permission to place cookies, unless these cookies are strictly necessary. However, it is possible that certain functions of our platform do not function fully or properly. You have the option to allow and/or refuse different categories of cookies that we use. You can return to your Cookie Preferences at any time to view and/or change them.

In addition to the controls, we offer above, you can choose to enable or disable cookies in your Internet browser. Most Internet browsers also allow you to choose whether to disable all cookies or only third-party cookies. By default, most Internet browsers accept cookies, but this can be changed. For more information, refer to the help menu of your Internet browser or the documentation that came with your device.

The links below provide instructions on how to manage cookies in all common browsers:

Delete and manage cookies in Internet Explorer
Delete and manage cookies in Mozilla Firefox
Delete and manage cookies in Chrome
Delete and manage cookies in Safari

5. Changes

We may change this Cookie Statement at any time. You are therefore advised to check this page from time to time.

In case of inconsistency between the current version of this Cookie Statement and one or more previous versions of this Cookie Statement, the current and applicable provisions shall prevail, unless explicitly stated otherwise.

6. Your rights and information with regard to the processing of personal data

More information about privacy, data protection and your rights can be found in the Privacy Policy.

Last updated 31 May 2022

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